These Terms & Conditions (“Terms”) apply when you pre-order a product from Photogram Ltd, whether it is online or by telephone. By placing a pre-order you are agreeing to be bound by these Terms, so please read them carefully before you place a pre-order and keep a copy or note for your records.
Placing a pre-order
Pre-released orders (“Pre-orders”) are orders for products (“Products”) that are not yet available for general sale from Photogram Ltd.
In order to place a Pre-order, you will need to provide certain information, including but not limited to your name, address and billing information. It is your responsibility to ensure this information is accurate and up to date. If we do not have accurate information, we will not be able to keep you informed.
Pre-order payments do not guarantee availability of the Product but represent your offer (“Offer”) to buy the Product when it is generally released for sale. We reserve the right not to accept your Offer and your Offer is only accepted once the Pre-ordered product is despatched.
When you place a Pre-order you will need to pay the full upfront price of the Product. Either party may cancel a Pre-order at any time for any or no reason prior to our notice to you that the Product has been despatched (“Despatch Notice”). You may cancel your Pre-order within 14 days and get a full refund of your Pre-order Payments at any time before the Product has been despatched. If a cancellation is made after 14 days of your Pre-order we reserve the right to apply a processing fee.
Where possible, orders will be shipped to you or be ready for collection as soon as is practicable, subject to availability. For some areas delivery will take longer.
Release dates are subject to change. As a result, we cannot be liable for any changes to Release dates or Pre-order windows advertised by us.
The purchase of the Product is subject to additional terms and conditions, which will be notified to you before you complete your purchase, in your order confirmation. When you buy from our online shop, our online shop purchasing terms will also apply, see
We reserve the right to amend these Terms. Please check our website for updates.
These Terms are governed according to English law. Any disputes or proceedings shall be subject to the exclusive jurisdiction of the English Courts by English law.